Shipping Policy

Last updated: {{Date}}

Thank you for shopping at WadiTCG, your trusted destination for premium trading cards.
We work hard to ensure fast, secure, and reliable delivery across Saudi Arabia and the GCC.

1. Shipping Coverage

We deliver to:

Saudi Arabia (KSA)

Nationwide coverage to all cities and regions.

GCC Countries

  • United Arab Emirates
  • Kuwait
  • Bahrain
  • Qatar
  • Oman

International shipping outside GCC will be added soon.

2. Processing Time

Because we operate from our own warehouse with stocked inventory, most orders process quickly.

In-Stock Products

  • Processing time: Same day to 1 business day
  • Orders placed before 5 PM may ship same day.

Pre-Order Products

  • Pre-order items ship immediately when stock arrives.
  • Release dates are clearly listed on product pages.
  • You will be notified before and after shipping.

3. Delivery Time

Within Saudi Arabia

  • 2–3 business days for major cities
  • 3–5 business days for remote areas

GCC Countries

  • 3–5 business days after dispatch

Delivery times may vary during holidays or due to courier delays.

4. Shipping Fees

Shipping fees are calculated at checkout depending on:

  • Destination (KSA or GCC)
  • Order size/weight
  • Courier service availability

Free shipping promotions may be available during special events.

5. Combined Orders (In-Stock + Pre-Order)

If your order contains both in-stock and pre-order products, you may choose:

Option 1 — Ship Together (Default)

All items are shipped once the pre-order item is available.

Option 2 — Ship Separately

If you want in-stock items shipped earlier,
contact us — additional shipping fees may apply.

6. Order Tracking

Once your order is shipped, you will receive:

  • Email confirmation
  • SMS from the courier
  • Tracking code for live updates

You can also check status from your WadiTCG account.

7. Packaging & Handling

We use collector-safe packaging to protect your cards:

  • Thick bubble wrap
  • Reinforced cardboard boxes
  • Sealed moisture protection
  • Flat protection boards for single cards

We ensure every shipment arrives in perfect condition.

8. Address Errors & Failed Delivery

Please ensure your shipping information is correct.

If delivery fails due to:

  • Incorrect address
  • Missing information
  • No response from the recipient

The package may return to us.
Re-delivery will require additional shipping fees.

9. Damaged, Lost, or Missing Items

If you receive a damaged or incomplete order, please contact us within 48 hours:

📩 Email: contact@waditcg.com

Please include:

  • Order number
  • Photos of the package
  • Photos of damaged/missing items

We will resolve the issue quickly and fairly.

10. Customs & GCC Orders

For GCC deliveries:

  • Customs fees (if any) are the customer’s responsibility.
  • Delivery times may vary depending on local customs processing.

Final Note

At WadiTCG, we aim to deliver a premium collecting experience with fast delivery, safe packaging, and transparent communication every step of the way.